Building ALEX for a New Customer

How to create a new customer and start their ALEX configuration

Getting Started Hub

Renewing an ALEX Customer

How to renew a customer by duplicating the configuration and making updates

Getting Started Hub

Configuration Support

Answers to the most common configuration questions, including Preview and Launching

Configuration Support Hub

Reviewing ALEX

Answers to some of the most common questions that arise while reviewing your customer’s ALEX conversation

Reviewing Support Hub

Troubleshooting

Guidance on how to resolve common errors and tricky configuration setups

Troubleshooting Hub

Building Sneak Peek Videos

Create short & sweet marketing videos geared towards Open Enrollment or onboarding new hires to help boost ALEX Engagement

Building Sneak Peeks Hub