Implementation Support

You Just Signed!

Get the lowdown on who to reach out to for what.

Having trouble creating credentials or logging in? Watch this quick video!

Multiple paths to the same personalized benefits experience.

A list of the changes we’ll need to know to get implementation rockin and rollin!

A quick overview of ALEX Builder to help you get the lay of the land!

Learn how to review your ALEX conversations using ALEX Builder.

Understand how ALEX works outside of Enrollment season.

Learn how to make changes, leave comments, and navigate your updates in ALEX Builder.

Everything you need to know to make reviewing Builder data a breeze.

Having trouble creating credentials or logging in? Watch this quick video!

Best practices for reviewing ALEX

Tips and tricks for reviewing ALEX

Congratulations! You made it to the finish line! But now what?

Understand how ALEX works outside of Enrollment season.

An overview of ALEX for your IT and/or Security team

Frequently asked questions and ALEX glossary